Los Alamos National Laboratory Service Center Representative 1 in Los Alamos, New Mexico
What You Will Do
The Human Resources Labor Relations (HR-LR) Group is looking for a detail-oriented, highly motivated individual to join our team. The Service Center Representative 1 will work closely with the LR team and Craft Management to manage the craft workforce for Los Alamos National Laboratory, including leading the weekly craft new hire orientation, all onboarding and post-hiring activities. Reviews and initiates processing of personnel requests or actions for the LANL craft workforce, ensuring conformance to policy, process and current labor agreements. The selected candidate is expected to uphold high standards of customer service and professionalism while executing their work, and promoting collaboration and teamwork. This position acts as point of contact as an end-user on Craft Payroll and Oracle systems-related issues and personnel activity.
What You Need
Minimum Job Requirements:
Business Acumen: Experience processing various actions necessary to support business needs and objectives while ensuring institutional consistency, data integrity and transactional excellence. Demonstrated ability to independently research, coordinate, develop and recommend solutions to problems.
Technical Expertise: Experience working within business computer systems and databases (i.e. Oracle or other HRIS systems) including updating data, initiating transactions, and ensuring institutional consistency and data integrity. Experience using Microsoft Excel to run, export, and manipulate Oracle Business Intelligence (OBI) reports. Assist with system updates and testing.
Ethical Practice: Direct experience maintaining confidentiality and protecting Personally Identifiable Information (PII) throughout daily operations.
Planning and Prioritization: Demonstrated ability to manage a high volume of assignments, adapt quickly to shifting priorities, meet strict deadlines, and multi-task in a detail-oriented and fast-paced environment.
Education/Experience: Bachelor’s Degree and 2 years related experience, or an equivalent combination of education and experience directly related to the occupation.
Familiarity with LANL organizational structure, HR policies, practices and procedures.
Note to Applicants: Please provide a comprehensive cover letter that details how you meet each of the requirements above for the position.
Location: This position will be part of the Laboratory’s Telework Pilot and may work from a remote/home location within a two-hour ground commute of the Laboratory. The Telework Pilot is in effect from Oct. 1, 2020 through Sept. 30, 2021, but may be shortened or extended at the manager’s discretion.Ability to report on-site is a must for this position.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
§ PPO or High Deductible medical insurance with the same large nationwide network
§ Dental and vision insurance
§ Free basic life and disability insurance
§ Paid maternity and parental leave
§ Award-winning 401(k) (6% matching plus 3.5% annually)
§ Learning opportunities and tuition assistance
§ Flexible schedules and time off (paid sick, vacation, and holidays)
§ Onsite gyms and wellness programs
§ Extensive relocation packages (outside a 50 mile radius)
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements
for access to classified matter.
Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. SeeDOE Order 472.2for additional information..
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to PolicyPolicy P701for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to email@example.com or call 1-505-665-4444 option 1.
Contact Name Jiron, Sue Antoinette (Antoinette)
Vacancy Name: IRC85138
Organization Name HR-LR/ Human Resources-Labor Relations
Minimum Salary 53500
Maximum Salary 82800
Req ID: IRC85138
Category: Human Resources